Work order and request online management software. With this software your customers compose their requests themselves, from their desktop. All that’s left for you to do is to decide of your priorities and the employees who will carry them out.

Your internal customers have access at all times to the evolution of their service requests. You will not have to answer the many phone calls any more to inform your customers of the evolution of their requests. A real time saver!

Rapid and easy to use, FastRequest also allows you to define in a few clicks the tasks to be carried out, the periodic and deferred tasks.

The many reports and statistics generated by FastRequest provide you a powerful tool for the management of your work and time. With FastRequest you will be able henceforth to manage the time of the employees, customers, departments, services etc.

FastRequest also makes it possible to create your forms online in a few clicks and to manage the requests coming from your Internet forms as if they were local requests. The e-mail integrated in FastRequest saves you time by allowing you to answer your online customers’ requests directly, without using another application.

This software makes it possible to get the most out of the information available and allows you to save substantial time, particularly in the management and handling of service requests.

FastRequest allows you to create an unlimited number of services (maintenance of real estate, data-processing, human resources, secretariat..) and is useful for a variety of companies and public organizations.

Here are some key features of "FastRequest":

· Elaborate service requests from the client’s desktop.
· Periodic and delayed service requests (automatically generates the service requests).
· Suggests actions to take, based on solutions already applied to an analog request.
· Unlimited number of services (furniture management, computer science, human resources, secretarial work...).
· Internal or external treatment of service requests.
· Constant checking of the evolution of service requests.
· Unlimited number of client companies and clients.
· Import and export client information cards, client companies information cards and external suppliers information cards
· For new users, the possibility to practice using FastRequest without affecting the real data (network data) by using the training mode.
· Creation of your request forms online and without any programming.
· Management of requests made on the Internet or Intranet
· Sending of requests by e-mail.
· Free minor updates for the registered users.


What's New in This Release:

· FastRequest allows you to create your forms online in a few clicks and without any programming.
· FastRequest manages your clients’ requests coming from your Internet or Intranet forms.
· FastRequest automatically creates client information cards for clients who do their requests via your Internet form, and all this without any kind of intervention from you.
· Improved FastRequest email (ability to include your logo).


Limitations:

· 30-day Trial Period